Frequently Asked Questions
Discover everything you need to know about our sustainable silk collections and ethical practices.
What makes your silk 'ethical'?
Our products are made from 100% mulberry silk that is sourced from a Fair Trade unit in Jaipur, India. We ensure fair wages, safe working conditions, and a percentage of our profits are donated to charity.
How should I care for my silk garments?
We recommend hand washing in cold water with a pH-neutral detergent or dry cleaning. Avoid direct sunlight when drying to preserve the natural luster and color of the silk fibers.
Do you offer international shipping?
Yes, we ship worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please contact our support team to initiate a return or exchange.
Are your dyes eco-friendly?
Absolutely. We use AZO-free dyes that are better for the environment and safer for your skin, ensuring no harmful chemicals are used during the coloring process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.